VineBrook only owns a handful of properties in and around Kansas City, Kansas. These communities, in the southern part of Kansas City, Missouri, are nonwhite neighborhoods with incomes of $50,000 or less. Most of the homes are in North Omaha, a predominantly Black area.Īdditionally, in the Kansas City metro area, census data shows that many of the 1,200 homes VineBrook owns are concentrated in neighborhoods like Ruskin Heights and Fairlane. In Omaha and neighboring Council Bluffs, Iowa, VineBrook Homes has purchased roughly 300 homes since 2019, making it the third-largest property owner in the city. Louis County neighborhoods, in census tracts that are predominantly non-white and have median household incomes of around $60,000 or less. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Local property records show the vast majority of properties owned by VineBrook Homes in the region are in north St. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am beyond fed up and I am beyond angry!!! Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I DO NOT recommend this company under any circumstances!! I have received more assistance when I had a car payment if something came up then I have with VineBrook. I am at the point of taking them to court if necessary. I don’t know what else to do at this point. All they care about is money and making sure I have renters insurance on this house. I know as a resident/renter I have rights and I know this company is far from being right!! All these times I asked for hardship and nothing. I didn’t even get to fill out the application or send in any proof and was denied. Now all of sudden I am being offered the hardship. I have saved emails where I asked if there is a hardship program and was told no. I can see if I wasn’t trying to pay them that’s one thing but this is ridiculous. I’m not even near 30 days late and they already threatening eviction. I emailed the collections department and asked if they would give me until August 25th to pay my balance owed for August and their response was they can’t make a note on my account this late into my billing cycle. I have always tried to keep communication open with this company and never left a balance unpaid even if it was paid late. I am not bitter I am asking for them to be reasonable and work with me due to my circumstances. My family was also affected by Covid and I explained this also. It has been a nightmare!! My family was reduced to 1 income due to my husband’s back injury which has led us to filing for disability which was denied but now we have an appeal awaiting a decision. I currently rent a home from this company.
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